What to expect at your first treatment

First Visit

Positive Movement physiotherapists and massage therapists make it their mission to provide each patient with individualised, high-quality care.

Please arrive 10 minutes early for your appointment, for registration and to fill in a health questionnaire.

When you come for your appointment please remember to obtain and bring the following:

  • Referral letter from GP or specialist, if relevant.
  • Private health insurance card (private patients)
  • Copies of results, x-rays, or scans and any other relevant information.

Workcover claims:

  • Workcover certificate:  Please ensure this is current and does request physiotherapy.
  • Claim number:  if known.
  • Case manager name and contact details:  if known.

CDM Program patients:

  • Medicare card and your debit (not credit) card for Medicare rebate processing.
  • CDM Management Plan paperwork (if not already provided to us).

DVA patients:

  • DVA health card.